Privacy Policy

This page is a plain-language summary of our data practices. It is provided as general information and has not been reviewed by legal counsel — it should not be treated as a substitute for professional legal advice.

Information We Collect

When you use this website, we may collect:

• Inquiry form data — name, company, email, phone, country, buyer type, product interest, quantity, Incoterm preference, and destination, submitted through the Request a Quote or Contact forms.
• Analytics data — anonymized or pseudonymized usage data (pages visited, general location, device type) collected only where you have consented, or via cookieless analytics that does not identify you individually.

How We Use Information

We use inquiry data to respond to your sourcing request, prepare quotations, and — where a contract proceeds — fulfil the export. We use analytics data to understand how the site is used and to improve it. We do not sell personal information to third parties.

Cookies & Analytics

We use cookieless visit counters that do not require consent. We also useMicrosoft Clarity, a session-replay and heatmap tool that sets cookies and local identifiers to record how visitors interact with this site (clicks, scrolling, mouse movement, and general device/browser information). Clarity only loads after you accept the consent banner shown on this site, and you can decline without affecting your ability to use the site or submit an inquiry. SeeMicrosoft's Clarity documentationfor details on what it collects and how Microsoft processes it.

Third-Party Processors

We use Azure Communication Services to send email related to your inquiry, and Microsoft Clarity (disclosed above, loaded only with consent) to understand site usage. These providers process data on our behalf under their own privacy and security terms.

Data Retention

Inquiry data is retained for as long as needed to respond to your request and, where a contract results, for the duration required by applicable tax, customs, and commercial record-keeping obligations.

Your Rights

Depending on your jurisdiction (including the EU GDPR and India's Digital Personal Data Protection Act 2023), you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, contact us using the details below.

Contact

For privacy-related requests or questions, email info@kantaleglobal.com.